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Client Services

How can we help you?

Texas CLASS welcomes the opportunity to address your comments and questions. If you cannot find the answer to your question in our Questions & Answers section, please use the Information Request Form below or contact us at:

Texas CLASS Client Services
717 17th Street, Suite 1850
Denver, CO 80202

Phone: (800) 707-6242
Fax: (855) 848-9910

If you have any questions for the Texas CLASS Client Service Team, please fill out the form below and a Texas CLASS representative will contact you shortly. If you would like to contact our Relationship Team, please click here.

Texas CLASS Client Service Request Form

Common Questions

  • How quickly can I expect to receive login credentials?

  • Login credentials will be distributed once a user is added to an account.

  • How does an existing Texas CLASS Participant change or update their login credentials?

  • Once logged in, Participants can update their password by selecting the Administration menu then choosing My Info.

  • When are wires sent from my account when I request a withdrawal?

  • Wires are sent every hour with the final distribution taking place shortly after the close of the fund at 4:00 p.m. CT; distribution times are subject to change as needed by the Texas CLASS Administrator.

Hours of Texas CLASS Client Service Operation:

Monday – Friday 8:30 a.m. – 4:30 p.m. CT

Daily Cut-off Time for Transactions:

4:00 p.m. CT

Updating your Account:

If you would like to update Account Contacts or Authorized Banks on your Texas CLASS account, you can do so by navigating to the Administration section of the Texas CLASS Online Transaction Portal.

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